ICTs and development in Zambia: challenges and opportunities

Information and communication technologies (ICTs) are increasingly important in achieving development goals and promoting citizen participation. Zambia is one of a number of countries in the Southern African region that have sought to include ICTs in their national development plans. This policy brief summarises a review of the successes and failures of this approach in Zambia, and considers the next steps that are needed to meet the information and communication needs of the coming generation.