Overview of quality of care in reproductive health: definitions and measurements of quality
The brief also discusses tools for measuring quality of care and improvements in quality of care. The authors recommend a list of quality care indicators for providers, staff (other than providers), clients, facility. Indicators for clients include: active participation in discussion and selection of method of contraception; receives his/her method of choice; believes the provider will keep his/her information confidential. The brief concludes that increased efforts must be made to understand and motivate providers, improve their performance, and help make them partners in improving access to and quality of family planning and reproductive health care services.