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Vacancy Details
Published: 25-Nov-2016, 12:03

Greece Coordinator: Refugee Trauma Initiative

Vacancy details




Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in programs that will bring them into contact with children; or because they are responsible for implementing the police checking/vetting process staff. 


The Coordinator will work closely with the Logistics Coordinator to manage operations in Greece. The role will be expected to lead on development of the Early Childhood and Family Centre including supporting budget development and management, agency coordination and representation, security, logistics and some management of field staff. The post holder will play a key role in the effective scale up and management of RTI programme to increase impact and enable positive change for refugees.


Programme Support:

  • Carry out an assessment of needs, and continually assess whether the needs of women, men

    and children are being met; identifying gaps where RTI should look to respond.

  • In coordination with the clinical technical staff, oversee the implementation of RTI

    programmes and verify their progress against agreed milestones

  • Actively monitor and update the stakeholder mapping in the field location.

  • Ensure scale up of operations and operational support for it in close coordination with the

    technical team in London

  • Be the focal point for existing volunteer networks / national partners working in the field


  • Build and maintain relationship with all relevant stakeholders, including but not limited to

    local authorities, UN, other INGOs and NGOs, formal and informal volunteer networks etc.

  • Represent RTI at official coordination meetings with UNHCR, local municipalities and

    other actors.

  • Ensure that the minimum standards of humanitarian relief are maintained in accordance

    with the Sphere Charter and Red Cross Code of Conduct

  • Manage and motivate field based staff to perform highly in their respective roles and


  • Actively seek out additional capacity for national/local partnerships as required, and in

    agreement with the team in London

  • Support fundraising for the program, through inputting into the development of high quality

    concept notes and proposals.

    Operations Management:

  • In close coordination with the team in London report on security situation in the field location.

  • Implement effective safety and security procedures, ensuring that these are updated and revised at regular intervals and that new programmes are built around security considerations, in close coordination with the team in London

  • Contribute to the Risk Assessment and mitigate risk for field team 

    • Support HR by leading on staffing structure, recruitment, performance management and implementing staff welfare policy, in agreement with the team in London

    • Manage financial processes for the field office in close cooperation with the team in London.

      Capacity Building:

    Identify learning and training opportunities for volunteers and staff and partners and work

    as a mentor and role model for less experienced staff.

    Representation & Advocacy & Organizational Learning:

    • Ensure that RTI’s work is coordinated with efforts of other agencies and Government, and take a leadership role within Interagency Coordination forums, ensuring the specific psychological needs of refugees are being addressed.

    • To identify opportunities and material to contribute to communications and media work, acting as a spokesperson if requested to do so.


    • Comply with RTI policies and practice with respect to child protection, code of conduct,

      Health and safety, equal opportunities and other relevant policies and procedures.

    • Ensure the security, health and well being of staff and that staff management and other

      processes and policies and systems reflect RTI’s principles of equity and fairness 



      • Fluent in Arabic

      • Management experience working in an emergency response contexts or fragile states.

      • Previous first phase emergency response experience is essential.

      • Education to MSc/MA/MEng level in a relevant subject or equivalent field experience.

      • Previous experience of managing a team.

      • Previous experience of project management and working with national and international

        partner organizations.

      • Security management experience in insecure environments.

      • Field level representation with key stakeholders and co-ordination with other NGOs/UN.

      • Demonstrable experience of M&E and beneficiary accountability.

      • Ability to write clear and well-argued assessment and project reports.

      • Excellent communication skills.

      • Strong influencing skills and experience in advocacy.

      • Politically and culturally sensitive with qualities of patience, tact and diplomacy.

      • A high level of written and spoken English.

      • The capacity and willingness to be extremely flexible and accommodating in difficult and

        sometimes insecure working circumstances.

      • Commitment to the aims, principles and methods of RTI. In particular, a good

        understanding of our mandate to support refugee mental health in accordance Humanitarian Standards and Inter Agency Standing Committee on Mental Health and Psychosocial Support in Emergencies Social and an ability to ensure this continues to underpin our support 


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oordinator: Refugee Trauma Initiativ

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