Local governance & decentralization
International experience in municipal performance measurement
Municipal performance measures
Authors:
P. Bracegirdle
Publisher:
The International Development Evaluation Association, 2003
This paper presents an overview of international experience in developing and using performance measurement systems in municipal governance and management. It covers four areas:
- the rational and objectives for municipal performance measurement systems
- the measures, methodologies and approaches used in measurement
- the use of the information by municipal governments
- the lessons learning and outstanding issues
- ensure that there is sufficient leadership to support the use of the measurement system
- build consensus among leaders and stakeholders on purposes and use of system
- view the system as a process for good governance, not a technology project
- develop a light performance framework and be prepared to revise it
- build institutional capacity for system management and use
- ensure relevant, reliable, timely performance data
- create institutional conditions to support the use of performance information and systems



