Assessing public administration
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- How to engage with parliamentarians for social change?
- ( V. Ayer / South African Institute of International Affairs, University of the Witwatersrand (Wits) , 2008)
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This paper provides concrete suggestions that will assist well-informed civil society leaders who wish to influence their own parliaments to achieve legislative and social change. The challenges an...
- Citizens' perceptions of tax compliance in Tanzania
- ( O-H. Fjeldstad (ed);L. Katera (ed);E. Ngalewa (ed) / Research on Poverty Alleviation, Tanzania , 2009)
- This paper examines the public’s perception of tax compliance in Tanzania, and the consequent implications for policy design. Using citizens' surveys, it evaluates changes in factors impacting o...
- An analytical framework for public officials' survey
- ( N. Manning;R. Mukherjee;O Gokcekus / World Bank , 2009)
- This paper sets out the analytical framework that was used in designing a series of surveys of the views of public officials concerning their institutional environment and in analyzing the information...
- Evaluation of public governance quality: an overview
- ( T. Bovaird;E. Löffler / UNDP Oslo Governance Centre , 2003)
- This article provides an overview on the evaluation of the quality of public governance. It charts the move in the public sector during the 1990s from concern largely with excellence in service delive...
- How to measure governance better?
- ( D. Kaufman;A. Kraay / World Bank Institute, World Bank , 2008)
- With the concept of good governance gaining prominence in development literature, there has been an intense interest in more refined, nuanced and policy-relevant indicators of governance. This paper r...
- What are the key transforming factors in public governance?
- ( Department of Economic and Social Affairs, United Nations , 2007)
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This paper provides an overview of public governance indicators, briefly discussing their pros and cons. It also evaluates existing methodologies such as data collection, sampling, aggregation meth...
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