• Defining and selecting indicators

Defining and selecting indicators

This Guide is intended as a generic and basic tool to map and analyse governance of basic service delivery through a gendered lens. It seeks to improve the measurements of basic services delivery in various areas of governance. The guide focuses primarily on whether the processes that define, generate and deliver the services are sensitive to differences in the needs and situations of women and girls compared to men and boys. It places emphasis on the processes of governance rather than just the outcomes of governance because implementation processes are key to improving the delivery of basic services.

Traditionally, gender sensitive governance reforms have tended to promote women’s access to public office. The Guide suggests that while this is an important goal in itself, it is not enough, and more value should be placed on institutional change in the delivery of basic services. Ensuring that women have access to services that enable them to fully develop and use their capabilities and support the full realisation of their human rights is thus critical.

The guide identifies three kinds of basic services essential for women:

• those conventionally regarded as basic services that support their human rights, such as health and education services
• those not conventionally regarded as basic services but that also support women’s human rights, such as employment and economic services
• those that are fundamental components of governance itself, such as electoral and related political services, civil registration, and legal, justice and police services

The Guide expects to contribute to the development and more effective use of gender-sensitive indicators so that services are delivered more efficiently and effectively to women.

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