Management issues

Human resources management

Until recently HR management has been overlooked as a significant factor in health systems. However, single or uncoordinated interventions are unlikely to result in long term benefits. HR management includes: planning, performance monitoring, improved supervision, lifelong learning and the work environment. More...

Absenteeism

Absenteeism among health care workers is an impediment to effective health service delivery and is caused by a number of factors which are explored here. More...

Dual working

It is quite common in countries where there are both public and private health care systems that many doctors work in both sectors at the same time. This section highlights a few studies that analyse the relationships that exist between the two sectors and the conflicting interests that arise from doctors’ dual activity. More...

Performance management

Performance management helps organizations in achieving their strategic goals. It reminds us that being busy is not the same as producing results. More...