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Governance and health

Survey tools for assessing performance in service delivery
J. Dehn; R. Reinikka; J. Svensson / Public Sector Governance, World Bank, 2003
This chapter examines the usefulness of two micro-economic level surveys, the Public Expenditure Tracking Survey (PETS) and Quantitative Service Delivery Survey (QSDS) in assessing service delivery. ...

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