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Service delivery

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Decentralised disaster risk management training
( Duryog Nivaran: South Asia Network for Disaster Risk Reduction , 2009)

The concept of decentralised disaster risk management (DDRM) derives its insights from community-based disaster management (CBDM) in South Asia. As well as community ownership and leadership i...

Producing internationally comparable statistics on the information economy
( United Nations Asian Pacific Training Centre for Information and Communication Technology for Development , 2009)

The demand for statistics on information and communication technologies (ICT) is continuously increasing as more countries seek to design, monitor and review national policies. This manual has...

Gathering data on children in formal care
( D. Swales (ed);N. McMillan (ed) / Child Rights Information Network , 2009)

Without data on the situation of children in care, it is difficult for local child welfare authorities and national governments to monitor progress in preventing separation, promoting re-...

Measuring and tracking the performance of local governments in Indonesia
( World Bank Research , 2008)
Indonesia has been transformed from a highly centralised country into one of the most decentralised countries. Since 2001, local governments (LGs) have become the main drivers of public service delive...
Participatory approaches to integrated risk management
( A. Holloway;R. Roomaney / PreventionWeb , 2008)

Residents of informal settlements often bear the brunt of extreme weather and associated flooding. This guide is intended to strengthen participatory risk assessment capabilities for a wide range o...

Community based planning and the Integrated Development Plan (IDP) in South Africa
( I. Goldman;S. Chimbuya;K. Muthala / Khanya-aicd , 2005)

Community-based planning (CBP) is a specific form of ward planning involving all people in a ward which has been designed to promote community action and make the Integrated Development Plan (IDP) ...

How to address and prevent land conflicts
( B. Wehrmann / Deutsche Gessellschaft fur Technische Zusammenarbeit , 2008)

Land conflicts often have extensive negative effects on economic, social, spatial and ecological development. This is especially true in developing countries and countries in transition, where land...

How to improve water governance and water management
( P. Moriarty;C. Batchelor;F.T. Abd-Alhadi / EMPOWERS Partnership Programme , 2007)

Water is an increasingly scarce and contested resource around the world, particularly in the Middle East. There is general agreement about the need to improve water governance - the process of maki...

Making the most of community based worker systems for effective service delivery
( P. Mbullu / Khanya-aicd , 2007)
Many communities in Africa are largely dependent on services provided by local people rather than by external agencies, including government. Such services include traditional birth attendants, tradit...
How to track public expenditure
( Hakikazi Catalyst, Tanzania , 2008)
Public Expenditure Tracking (PET) is ‘following the money’ from where it is disbursed by central government authorities, through local government, to end users such as schools and clinics....
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