Employment intermediation for unskilled and low-skilled work seekers - part 2: case studies of local and international experience

This document is part two of a three part report on employment intermediation. Part one provides an overview of the sector, internationally and nationally, and part three captures the recommendations for further work towards strengthening the sector. In this second part of that report, seven case studies of existing employment intermediation services in South Africa are presented.

The case studies attempt to provide an overview of the types of employment services available to unskilled and semi-skilled unemployed people, as provided by the state, the private sector and non-governmental services. The case studies are not a comprehensive overview of the services. Instead, they try to provide insight into the operations of the selected agencies, all of whom target specifically the most vulnerable work seekers, in other words, those who are the long term unemployed, the unskilled and the semi-skilled. Each case study is brief and based on either a two-or four-day engagement.