Learning from the private sector: lessons for public health policy from South Africa

Learning from the private sector: lessons for public health policy from South Africa

Learning from the private sector: lessons for public health policy from South Africa

The market for primary health care in South Africa represents a growing opportunity for private providers targeting lower income employed workers, who often prefer not to use the public sector. A new model of service provision is emerging in the form of private companies providing fixed price primary care services in urban areas. Whilst the range of services delivered was quite limited compared to the public sector, apparently effective delivery, clearly better patient experiences, and a similar cost to the public sector, all suggest that the public sector can learn about some aspects of service delivery from these companies.